Shipping within the US is $10 for orders under $50, and free for orders over $50. We may ship USPS, UPS, or FedEx depending on rates. Orders are typically shipped within 1 business day (M-F). Your order may ship from multiple locations, in which case we will advise you on the tracking info.

Any item that is unopened, unused and in its original packaging can be returned within 30 days of purchase by emailing us at info@janetnotes.com. Order may be returned for store credit or to the original form of payment.

If you are unsure about what product to order, please call or email us and we will be happy answer any questions.

We are available Monday – Saturday 10 am – 6 pm ET via chat or email us at info@janetnotes.com.